Shipping policy

Order Processing
All orders are processed within [2] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: [free] - Estimated delivery time is [7-15 business days]
Expedited Shipping: [50 usd] - Estimated delivery time is [5-7 business days]
Overnight Shipping: [80 usd] - Estimated delivery time is [3-5 business day]

Domestic Shipping
We currently ship to addresses within the United States. We do not ship to U.S. Territories, P.O. Boxes, or APO/FPO addresses.

Shipping to P.O. Boxes
Unfortunately, we cannot ship to P.O. Boxes. Please provide a physical address when placing your order.

Order Status and Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. Please allow [48] hours for the tracking information to become available.
3
International Shipping
We do not currently offer international shipping. 

In-store Pickup
no

Delivery Issues
If you haven't received your order within [15] days of receiving your shipping confirmation email, please contact us at  customersupport@tmattress.vip with your name and order number, and we will look into it for you.

Shipping Times and Delays
Please note that delivery times are estimates and may vary due to factors out of our control, such as carrier delays, weather conditions, and holiday seasons. We are not responsible for delivery delays caused by such situations.

Damages and Missing Items
If your order arrives damaged, or if there are any missing items, please contact us immediately at customersupport@tmattress.vip with your order number and a description of the issue. We will address the matter promptly.